VISIBAL · powered by HIT · Hirsch Dynamics AG

The Practice That
Communicates, Wins.

Not the best. Not the most expensive. The most visible.

VISIBAL automates your entire patient communication — Website, AI Chatbot, Recall Mailing, Direct Messages, Podcast, Newsletter. Fully white-label. Under your name.

26×
cheaper — reactivation vs. new patient acquisition
Patientdesk.ai 2026
+23%
more revenue via automated recall
DentalAIAssist 2024 · 500+ practices
−41%
fewer no-shows with automated reminders
DentalAIAssist 2024
+73%
higher appointment booking rate
 
36:1
email ROI in the dental sector
Industry benchmark
Month 1
break-even — Case Study Vienna
Dr. XYZ · Wien
The Problem

17% of Your Patients Disappear Every Year.

Silently. Without cancelling. Without goodbye.
Not because they’re unhappy. Not because the competition is better. Because you forgot to remind them. That’s fixable.

For a practice with 1,000 active patients — that’s 170 lost patients per year and CHF 952,000 in lifetime revenue disappearing through nothing more than missing communication.

Cost Comparison

New Patient Acquisition vs. CRM Retention

  New Acquisition CRM Retention (VISIBAL)
Cost / Patient CHF 150 – 1,435 CHF 12 – 50
ROI Baseline 1× 5× – 26× better
No-Show Rate Uncontrolled −41% (automated)
Your Effort High (budget, ads) 10 Min. / Month

Break-even: One recall appointment generates CHF 400–600. The VISIBAL subscription pays for itself with 2–3 extra appointments per month. Everything after that is profit you keep.

Full Service Scope

Everything. Under Your Name.

VISIBAL handles every patient communication channel — automatically, white-label, with zero setup effort from your practice.

Ongoing
Website & SEO

Build, maintain, and translate your practice website in DE / EN / UA / RU. Technical SEO and Google optimisation included — your practice visible in every market you serve.

24/7
AI Chatbot 24/7

Fully automated chatbot trained on your practice profile. Multilingual appointment CTA — captures every inquiry after hours. Up to 20% of bookings happen after 18:00. Zero missed opportunities.

1× / Month
Monthly Recall Mailing

Personalised recall reminder in your practice CI — proven to generate +25–40% more check-up appointments. Text, design, and send: fully automated. Your approval: 10 minutes.

Every 12 Days
Direct Messaging

Short personal messages — automated — sent every 12 days for patient retention and referral activation. Keeps the relationship warm between appointments with zero manual effort.

2× / Month
Practice Podcast

AI-produced episodes published to Spotify, Apple Podcasts, and YouTube. Builds your expert status — patients who trust you don’t decide based on price. You just name the topic.

1× / Quarter
Quarterly Newsletter

Premium design newsletter with practice news, health tips, and cross-selling — fully in your CI. Text, design, and send: zero effort from your team. Keeps patients engaged and referral-ready.

Monthly
Monthly Reporting

Open rates, click-through rates, bookings, and full ROI documentation — transparent and clear. You always know exactly what VISIBAL is generating for your practice, in numbers.

1× / Quarter
Quarterly Strategy Review

A direct call with Linz Crawford, CEO of HDH AG — not an anonymous support hotline. Personal review of your results, strategy adjustments, and next-quarter goals. 1 hour per quarter.

Self-Assessment

5 Questions for Your Practice

Every “No” answer means your practice is actively losing revenue today.

Question 01
Do you have an automated system that reminds patients of check-up appointments?
→ 17% of your patient base disappears each year. Silently. Without you noticing.
Solution: VISIBAL Monthly Mailing + Direct Messaging
Question 02
Can patients request appointments outside your opening hours?
→ Up to 20% of inquiries sent after 18:00 are lost — permanently.
Solution: VISIBAL AI Chatbot 24/7
Question 03
Is your practice website available in at least 2 languages?
→ You’re excluding up to 30% of your potential patient base by offering only one language.
Solution: VISIBAL Website & SEO (DE / EN / UA / RU)
Question 04
Do you communicate with your patients more than once per quarter?
→ Your patients forget you between appointments — while the competition communicates consistently.
Solution: VISIBAL Newsletter + Direct Messaging
Question 05
Do you have a measurable channel to build your expert status in your community?
→ Without expert status, patients decide on price — not trust.
Solution: VISIBAL Practice Podcast — 2 episodes per month
Expected Results

What Changes After 6 Months

Measured KPIs across VISIBAL practices — compared to baseline without the platform.

KPI Without VISIBAL With VISIBAL (Target)
Recall Rate 60 – 70% > 85%
No-Show Rate 15 – 20% < 10% (−41%)
Appointment Increase Baseline + 25 – 40%
New Appointments / Month Organic only + 20 – 40% via recall
Patient Retention (5yr) 43 – 50% 85 – 90%+
Recall Revenue Baseline + 23%
Referral Rate < 10% > 30% via retention
Case Study

Dr. XYZ · Vienna, Austria

Verified Result

A multi-language urban dental practice in Vienna. VISIBAL implemented across all patient communication touchpoints — four languages active from day one, full automation operational from week two. Onboarding completed in under 8 weeks from first conversation to live system.

Month 1
Break-even achieved
+35%
More check-up appointments
4 Lang.
DE / EN / UA / RU active
8 Wks
Full implementation
VISIBAL Podcast

Listen: The Practice That Communicates, Wins.

Hear directly from the VISIBAL team what automated patient communication delivers for your practice — in depth or as a quick overview.

Short Version

VISIBAL — Quick Overview

The essentials in under 15 minutes. What VISIBAL does, how the automation works, and what it means for your practice revenue. Perfect for a busy schedule.

6 min 28 sec  ·  M4A Audio
Full Version

VISIBAL — Complete Analysis

The full deep-dive. All data, all case studies, the complete implementation framework, and everything else a practice needs to understand before making a decision.

27 min 13 sec  ·  M4A Audio
Research & Documentation

Download All Materials

The complete VISIBAL evidence base — executive summaries, full research study, strategy paper, and the practice implementation guide.

Terms & Conditions

Simple. Transparent. Fair.

Minimum Term 6 months — Phase 1, fixed term, non-cancellable
Notice Period 3 months to end of calendar month (from month 7 onward)
Billing Monthly in advance
Governing Law Swiss law (CO / CC)
Jurisdiction By agreement — default: Zurich, Switzerland
White-Label 100% — all communication runs exclusively under your practice name
Setup Effort Zero — HDH AG handles everything. Practice effort: 10 min/month approval
Data Protection DSG (CH) / GDPR (DE, AT) — fully compliant

“If it doesn’t work for you, you stop. 3 months’ notice. No dispute. No fine print. That’s how we work.”

Get Started

Ready to stop losing patients?

No form. No sales team. CEO Linz Crawford responds personally — within 24 hours. All conversations are confidential.